Sıkça Sorulan Sorular
F.A.Qs1. What’s the difference between KoreanMart.com Parcels and KoreanMart.com Air Express?
The main differences are:
A. Delivery scope: use KoreanMart.com Parcels to ship from Korea to countries worldwide, and use KoreanMart.com Air Express to ship from Korea to the US
B. Delivery time: KoreanMart.com Parcels takes 3-5 business days; KoreanMart.com Air Express takes 5-7 working days
C. Shipping fee: as a premium service, the shipping fee for KoreanMart.com Parcels is higher. Check with your supplier for the actual fee.
2. Where can I ship with KoreanMart.com Parcels?
We deliver to all countries except: Argentina, Azerbaijan, Brazil, Central African Republic, Cuba, Ecuador, Iran，Korea，Liberia, Libya, Macedonia, Micronesia, Peru, Saudi Arabia, Sudan, Syria, Tajikistan, Uruguay, Venezuela, Yemen.
3. Where can I ship with KoreanMart.com Air Express?
We deliver to most regions of the US except 266 postcodes.
4. What’s the definition of delivery time?
Delivery time means the time it takes to ship from an KoreanMart.com warehouse to your warehouse or door; it does not include the time for the supplier to ship your goods to our warehouse.
5. Can you deliver to an FBA warehouse?
No, we cannot send Air Express shipments to any FBA warehouses addresses.
6. Is there any extra fees beyond the shipping price?
The shipping fee does not include duties and taxes charged by Customs and Border Patrol and other third-party fees.
7. How can I track my shipment?
You can get tracking information on Trade Assurance Order detail page.
Have a question about Koreanmart.com?